Ecosystem Manager – ERP

We are seeking an experienced Ecosystem Manager to lead the management and coordination of enterprise application integrations across a complex technology landscape. This role is responsible for ensuring seamless connectivity between ERP platforms, business applications, data systems, and external partners to support critical business processes and successful digital transformation initiatives.

The Ecosystem Manager serves as a central point of coordination across business and technology teams, driving integration strategy, release readiness, testing coordination, deployment planning, and operational stability. This individual will play a key role in managing dependencies across enterprise systems, ensuring reliable data flows, and supporting large-scale transformation programs.

Key Responsibilities

Enterprise Integration Management

• Oversee end-to-end integrations across ERP systems and connected enterprise applications.
  
• Partner with business stakeholders, technology teams, and third-party vendors to align integration requirements and implementation plans.
  
• Coordinate system connectivity, interface development, and integration readiness throughout project lifecycles.
  
• Serve as the primary point of contact for integration-related initiatives and cross-functional coordination.
  
• Manage dependencies across interconnected applications to ensure seamless business process execution.
  

Release, Testing, and Deployment Coordination

• Lead application and integration readiness activities for system testing, user acceptance testing, production deployments, and post-launch support.
  
• Coordinate connectivity validation, data preparation, and environment readiness activities prior to testing and deployment events.
  
• Develop and govern testing strategies, including integration validation and smoke testing.
  
• Ensure synchronization of master and transactional data across systems to support testing and operational needs.
  
• Identify, assess, and mitigate cross-system risks and dependencies across multiple releases.
  
• Develop and maintain environment and deployment plans, addressing potential conflicts, constraints, and operational impacts.
  

Operational Support and Incident Management

• Coordinate the resolution of integration issues that impact business operations, testing activities, or production environments.
  
• Lead root cause analysis efforts and drive corrective and preventive actions across technology teams and vendors.
  
• Monitor integration performance and support continuous improvement initiatives to enhance system reliability and efficiency.
  

Budget and Resource Management

• Develop and manage annual budgets supporting integration and ecosystem activities.
  
• Monitor spending against approved budgets and identify risks, variances, and optimization opportunities.
  
• Plan and align resources to support major releases, testing cycles, deployment activities, and post-go-live support.
  

Requirements

Required

• Bachelor’s degree in Information Technology, Business, Supply Chain, Engineering, or a related field.
  
• 10+ years of experience managing enterprise applications, ERP ecosystems, or large-scale systems integration initiatives.
  
• Strong experience with ERP platforms and enterprise application integrations.
  
• Knowledge of enterprise technologies and integration frameworks, including APIs, middleware, cloud platforms, and data exchange standards.
  
• Experience leading large-scale software releases, testing programs, and deployment activities.
  
• Strong understanding of data management, governance, and cross-system data synchronization.
  
• Proven ability to manage complex projects involving multiple stakeholders, vendors, and technology platforms.
  
• Excellent communication, collaboration, and executive stakeholder management skills.
  

Preferred

• Experience with SAP S/4HANA, SAP ECC, Oracle, Salesforce, OMP, or similar enterprise platforms.
  
• Knowledge of integration technologies such as SAP BTP, AWS, EDI, API management, and middleware platforms.
  
• Experience supporting digital transformation or ERP modernization programs.
  
• Background in supply chain, manufacturing, healthcare, or life sciences environments.
  

What You’ll Bring

• Strong leadership and influencing skills in complex, matrixed organizations.
  
• Ability to balance strategic planning with hands-on execution.
  
• A proactive problem-solving mindset and focus on continuous improvement.
  
• Experience navigating complex technology ecosystems while delivering business value and operational excellence.